![]() Allow the Terms of Use and click Start.Double click esetsmartinstaller_enu.exe.Download esetsmartinstaller_enu.exe that you'll be given link to.If using Mozilla Firefox or Google Chrome: Accept the Terms of Use and click Start.Please visit ESET Online Scanner website. Temporary disable your AntiVirus and AntiSpyware protection - instructions here. This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox. Post the contents of JRT.txt into your next message.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Please be patient as this can take a while to complete depending on your system's specifications.The tool will open and start scanning your system.If you are using Windows Vista, 7, or 8 instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". Shut down your protection software now to avoid potential conflicts.Please download Junkware Removal Tool to your desktop. You can also find the logfile at C:\AdwCleaner.txt.Please post the content of that logfile in your reply. A text file will open after the restart.Click OK again to reboot your computer.You will get a prompt asking to close all programs.Once the scan is done, click on the Clean button.Double click on Adwcleaner.exe to run the tool.Select > "Copy to clipboard" that copies the full log to the windows clipboard, so at your reply you right click into the text field and select "Paste" the log is pasted (copied) to your reply.Äownload AdwCleaner by Xplode onto your Desktop. At the bottom of that window are two options, "Copy to clipboard" and "Export" Checkmark "select" box > then hit the "view" button. Find your scan log, the date when run will identify it. When the scan is completed from the main GUI click on History > Application Logs. Wait for the prompt to restart the computer to appear, then click on Yes.In most cases, a restart will be required.When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.Now select > Scan > Threat scan > Scan now.After the update completes Select > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware. ![]() On the Dashboard, click the ' Update Now >' link.You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program. A 14 day trial of the Premium features is pre-selected.At the end, be sure a checkmark is placed next to the following:.Double-click mbam-setup and follow the prompts to install the program.Uninstall the old version of Malwarebytes, if Premiom version ensure to save licence keys.Äownload Malwarebytes Anti-Malware to your desktop. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Run FRST and press the Fix button just once and wait. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
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